Return Policies | Central Sign Supplies
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Order Cut Off Times: Online orders placed by 4pm CST qualify for same day shipping. Phone orders of in stock items placed by 2pm CST qualify for same day shipping. Large orders may not ship till the next business day.

Order add-ons/ Changes: Add-ons or changed orders may not qualify for shipping cut off times or pick up times. Changes or add-ons to an existing order will be processed as a separate order. Please review your order before checking out.

Customer Pick Up Orders: Allow 1 hour minimum to prepare your order. Custom orders may take additional time. Pick up times are 9am-4pm CST. Cut off for same day pickup is 3 pm CST. Times are for stocked items only. Please take into consideration orders are processed in the order in which they are received.

Signature Required: A delivery signature will be required for all cutter/plotter/machinery orders.

Address Errors: Accuracy of the shipping address is the customer’s responsibility. If an order is shipped to the wrong address the customer will be responsible for all included shipping charges. Please review all address entries carefully.

Cores: Heat transfer vinyl of 5 yards or more will receive a core for each item. Heat transfer orders of less the 5 yards may be condensed onto a single core. Sign vinyl of 10 yards or more will be rolled onto a core. Sign vinyl orders of less than 10 yards may condensed onto one core.

Example of Heat Transfer Vinyl order: (5yd red=1 core) (1yd Red, 1yd Blue, 1yd Gold ,1yd Silver, 1yd Yellow = 1 core)

Drop shipments: Drop shipped items qualify for $150* Free Shipping. Transit times for drop shipped items vary and are not eligible for same day shipping. (Some exclusions apply)

Pricing and offers subject to change at any time without notice.

Tax Exempt Businesses/Organizations

If your business or organization is tax exempt in Nebraska and you would like to make tax free purchases from our website, please fill out the Nebraska Tax Exempt Sale Form. You can return it to us via fax at (402) 731-4728 or scan and email it to us at [email protected].

Return Policy

All returns must be pre authorized by Central Sign Supplies. A refund or credit for defective material will be issued upon receipt and once found to be defective.

Returned goods for any reason other than defective may incur a 25% restocking fee. Buyer is responsible for shipping charges on returned goods. Customer will be responsible for shipping charges on defective material, but will be refunded shipping charges once the material is found to be defective. Materials sold by the yard or that have been used may not be returned.

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